Return Policy

If you would like to return an item, you must contact us within 30 days of delivery of your item to request a return shipping label.

Simply follow these steps:

Let us know by one of the following methods that you'd like a refund, and which item you'd like to return: 

• Emailing us at: [e-mail]
• Direct messaging us at: @zensuperfoods on Instagram or Facebook
• Texting us at: 555-867-5309
• We do not process return requests by phone call or voice message.

1. We will email you a prepaid return slip within 24 – 48 hours of your request.

2. Place the bag in a box or mailer and mail it back to us using the prepaid return label.

3. We will initiate your refund as soon as we receive your package back to our warehouse, and it has been stowed. Your refund will be processed within 1 – 2 business days. Refunds will be issued to the same credit card or method of payment that was charged when ordering the product. Once a return is processed, it may take up to 10 business days for the return to be posted to your account, depending on your method of payment.